The following guarantees are provided by www.scremulators.com with any product purchased via our site.

Quality guarantee

We only sell emulators that work. You will not find Chinese, Turkish or any other cheap, unreliable products made by third countries/manufacturers. Each and every of our products are made in the UK and EU only by a reputable manufacturer and is guaranteed to work 100%. Every emulator is quality double-checked before dispatching, 0% defective products.

Price guarantee

We believe our prices are the most competitive on the market today. We buy our stock in very large quantities; hence we get the absolute best prices and, in turn, pass on these saving to you, our customers. We can also offer excellent discounts on bulk orders, please get in touch to discuss possible wholesale discounts.

Choice Guarantee

We will provide our customers with the best choice of tested, fully working, good quality adblue emulators to suit any budget. We are able to offer such choice due to our long-standing relationships with world’s leading manufacturers. You do get what you pay for, so please read each product description fully to understand the differences between the products.

Money Back Guarantee

We guarantee to refund you the money you paid for adblue emulator in full should it not work as it should. You have the right to return the emulator within 14 days of receiving it. You have the right to return the emulator for a refund or store credit only for one reason – if it is not working as it should. We will accept no other reason for return, all sales are final. Buyer is responsible for arranging and paying for return postage. Only the product cost will be refunded in full, no refund will be issued for postage.

Product Guarantee

Each and every product sold on www.scremulators.com comes with full, unlimited mileage warranty. Warranty periods range between 12 and 24 months depending on product. Please study product description to fully understand all you are getting with your purchase. In unlikely event of our emulator developing a fault/malfunction within the above stated time periods you will be covered under our warranty. Should warranty claim arise, please contact us via support page on our site www.scremulators.com

Technical Support Guarantee

We will provide technical support to all our existing customers. (persons or businesses who bought our product(s)) Support will only be provided in writing via email communication. Support will not be provided over the phone or any other communication line. To seek support, you, the purchaser, must contact us via our support page on our site – www.scremulators.com Once your enquiry had been received we will do our best to help you the best we can and as quickly as possible. Please note we do not offer live/rapid/instant support service. All technical questions/enquiries will be dealt with in orderly and timely manner, but how quickly we’ll be able to deal with your issue will depend on work load, time of day, day of the week and other factors on that specific day when you contact us.
In some cases our technicians will need to ask for extra/more information about the vehicle, the installation etc.. They may ask for info and also for photos showing how you installed the emulator or showing particular parts of the vehicle. You must be able to provide this information/photos for us to be able to assist you. If you are not able or refuse to provide such further information required by our technicians, we will not be able to assist you. In such case you will also loose your right to return the emulator as we would not be able to determine if the problem was caused by faulty adblue emulator or was it because of incorrect installation by yourself.